Important FAQ

Why should I fix my basement?

There are several reasons. Amongst the more common reasons are: a healthier living environment, increased living and storage space, avoiding further damage to your belongings, increased property value and peace of mind.

What is the average repair cost?

It really depends on what work is being done. All estimates are free of charge for this very reason. We will recommend the most practical and economical solution for your particular situation.

Are all backup systems equal?

Absolutely not! Our system is top quality and is made to last. We have a backup battery and high-efficiency pump that allows pumping up to 2,800 gallons an hour!

How long does the average job take?

The majority of our work can be completed in one day or less. However, because we are a full-service waterproofing contractor, there are some larger scale jobs that may take multiple days to complete.

What happens if the problem recurs after you do the work?

All Dry offers a LIFE TIME GUARANTEE. Though only a small percentage of our work requires additional service, we are as anxious to solve your problem as you are. Much of the reason for our growth over the past 25+ years is because we truly stand behind our work.

Will I have to wait around all day for your Estimator to show up? How about your work crew?

No. After you provide us with your information, we will generally provide you with a two-hour time frame for your estimate. If the property is vacant and you need to meet us at the site, we can provide you with a smaller time frame. You can also request for us to notify you via phone prior to our arrival.

I am selling my house. Should I fix the problem before I sell it?

Absolutely. Prior to selling your house, you will be required to fill out a disclosure form. One of the first few questions asks if you are aware of any seepage problems in your basement or crawl space. Leaving the problem for the new owner to fix will typically result in a much lower sales price, as the buyer will generally overstate the cost to fix the problem. Failure to inform the buyer of any problems can also result in a lawsuit.

How do I pay for the work?

Cash, personal checks, bank checks, money orders and credit cards (Visa, Master Card, and Discover) are all accepted forms of payment.

Can’t I just pick up some materials from the hardware store and fix it myself?

Most materials found at the local hardware store produce limited results. There are, however, things you can do yourself such as extending your downspouts and cleaning out your gutters on a regular basis. Over the past 25+ years, we’ve had thousands of homeowners and contractors give up and finally call us. One of the first things they tell us is that they wished they had called us to begin with and not wasted so much time and money.

Do you do work in crawl spaces?

Yes. Nearly all methods that we use in conjunction with full-depth basements can be used to address crawl space related problems. If we are to do any work from the interior, we generally need at least three feet of headroom.

My basement is finished. Will you be able to fix my problem?

Sure. In many cases, all the work can be done from the exterior. If that is not practical or possible, we can solve the problem from the interior with little impact on the interior finishes. This may include such simple things as removing a section of the paneling or drywall, removing the baseboard or pulling back the carpet.

Are you a franchise?

No. We have been family owned and operated for over 25 years.

Can anybody be a waterproofing contractor?

Any handyman with a truck and a yellow page ad can call himself a waterproofing contractor. Over the past 25+ years, we’ve seen dozens of waterproofing companies close down their operation due to financial problems or the inability to service their customers. As with any type of home improvement work, check with your local BBB to see if the company is in good standing. How long a company has been in business is a true indication of its stability and commitment. Remember, if something sounds too good to be true, it probably is!

Questions you should ask of anybody who gives you a quote:

Is the company you are talking to certified by themselves or a manufacturer?

Do they have nationally certified people/employees, such as by the NBHA (National Basement Health Association)?

All Dry Basement Systems are certified by the NBHA and not by ourselves or a manufacturer (certification by a mfg. is not really certification). We have decades of experience and hands-on knowledge too. We have a closed system as well as a patented channel to control water.